Shipping & Return Policy

1. Shipping Methods

• We ship via trusted courier partners within Malaysia.

• Shipping options and costs will be provided at checkout.

2. Processing Time

• Standard order processing time:14 business days.

• Custom orders may take longer depending on complexity.

3. Delivery Time

• Estimated delivery: 14 business days depending on location.

• Delays may occur due to public holidays or courier service issues.

4. Shipping Address

• Please ensure the delivery address is accurate. Awave is not responsible for items lost due to incorrect addresses.

5. Order Tracking

• Tracking numbers will be provided for all shipped orders.

• Customers are encouraged to check with the courier for delivery status.

6. Damaged or Lost Items

• Please inspect your order upon delivery.

• Report any damage or missing items within 48 hours for resolution.

Contact Us
Email: awaveofficial89@gmail.com
Phone: +6011-3651 6472